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FREE SHIPPING AU WIDE | NZ FREE SHIP WHEN SPEND $199
FREE SHIPPING AU WIDE | NZ FREE SHIP WHEN SPEND $199
Free GIFT WITH PURCHASE on all orders over $85
Monday 10am – 4pm
Tuesday 10am – 4pm
Wednesday 10am – 5pm
Thursday 10am – 5pm
Friday 10am – 5pm
Saturday 9am – 2pm
Sale items are not refundable but can be exchanged.
All other items for change mind or exchanges for size are fully refundable if items are returned as NEW when purchased, not washed or worn and tags still present.
Items must be returned within 30 days from date of purchase.
Returns are to be paid for by the customer and items sent to:
Willa and Me HOME
54 Shields St
Cairns 4879
Queens and
AUSTRALIA
Prior to returning faulty items to the address above, please email willaandme@outlook.com with notes explaining the fault.
Receipt number and photographs if applicable for us to deem if the product is FAULTY and requires replacing.
Packing & Dispatch – please allow 1-2 business days from order placement if you order over the weekend or a public holiday your order will be dispatched the next business day.
Willa + Me Home uses the services of Australia Post and Sendle for shipping.
Standard. Express and lnternational options are available.
We aim to dispatch orders within 48 hours of their receipt (except on weekends and public holidays). We offer complimentary shipping for website orders over S150.
Click & Collect – your order will be ready for collection within 2 hours unless you are contacted by the store.
Cart & Shipping Information – please ensure you provide the correct contact number & email address. If you do not provide a correct number you may miss out on important shipping information. When your order is shipped, our shipping partner will send you an email containing a tracking number which allows you to easily track the progress of your order.
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